YANG, Hui, QIU, Robin und CHEN, Weiwei (Hrsg.). 1 st ed. 2020. Cham: Springer International Publishing. ISBN 9783030309671.
Elsevier - Harvard (with titles)Yang, H., Qiu, R., Chen, W. (Hrsg.), 2020. Smart Service Systems, Operations Management, and Analytics : Proceedings of the 2019 INFORMS International Conference on Service Science, 1 st ed. 2020. ed, Springer Proceedings in Business and Economics. Springer International Publishing, Cham. https://doi.org/10.1007/978-3-030-30967-1
American Psychological Association 7th editionSmart Service Systems, Operations Management, and Analytics : Proceedings of the 2019 INFORMS International Conference on Service Science. (ca. 2020). [Cd]. In H. Yang, R. Qiu, & W. Chen (Hrsg.), Springer Proceedings in Business and Economics (1 st ed. 2020). Springer International Publishing. https://doi.org/10.1007/978-3-030-30967-1
Springer - Basic (author-date)Yang H, Qiu R, Chen W (Hrsg.) (2020) Smart Service Systems, Operations Management, and Analytics : Proceedings of the 2019 INFORMS International Conference on Service Science, 1 st ed. 2020. Springer International Publishing, Cham
Juristische Zitierweise (Stüber) (Deutsch)Yang, Hui/ Qiu, Robin/ Chen, Weiwei (Hrsg.), Smart Service Systems, Operations Management, and Analytics : Proceedings of the 2019 INFORMS International Conference on Service Science, 1 st ed. 2020 , Cham 2020.