AALST, Wil, DESEL, Jörg und OBERWEIS, Andreas, 2000. Business Process Management : Models, Techniques, and Empirical Studies. Berlin, Heidelberg: Springer-Verlag Berlin Heidelberg. Lecture Notes in Computer Science, 1806. ISBN 9783540455943.
Elsevier - Harvard (with titles)Aalst, W., Desel, J., Oberweis, A., 2000. Business Process Management : Models, Techniques, and Empirical Studies, Lecture Notes in Computer Science, Lecture Notes in Computer Science. Springer-Verlag Berlin Heidelberg, Berlin, Heidelberg. https://doi.org/10.1007/3-540-45594-9
American Psychological Association 7th editionAalst, W., Desel, J., & Oberweis, A. (ca. 2000). Business Process Management : Models, Techniques, and Empirical Studies [Cd]. In Lecture Notes in Computer Science. Springer-Verlag Berlin Heidelberg. https://doi.org/10.1007/3-540-45594-9
Springer - Basic (author-date)Aalst W, Desel J, Oberweis A (2000) Business Process Management : Models, Techniques, and Empirical Studies. Springer-Verlag Berlin Heidelberg, Berlin, Heidelberg
Juristische Zitierweise (Stüber) (Deutsch)Aalst, Wil/ Desel, Jörg/ Oberweis, Andreas, Business Process Management : Models, Techniques, and Empirical Studies, Berlin, Heidelberg 2000.