LU, Jie (Hrsg.). Berlin: Springer. Studies in computational intelligence, Vol. 37. ISBN 9783540370154.
Elsevier - Harvard (with titles)Lu, J. (Hrsg.), 2007. E-service intelligence : methodologies, technologies and applications ; with 69 tables, Studies in computational intelligence, Studies in computational intelligence. Springer, Berlin.
American Psychological Association 7th editionE-service intelligence : methodologies, technologies and applications ; with 69 tables. (ca. 2007). [Book]. In J. Lu (Hrsg.), Studies in computational intelligence. Springer.
Springer - Basic (author-date)Lu J (Hrsg.) (2007) E-service intelligence : methodologies, technologies and applications ; with 69 tables. Springer, Berlin
Juristische Zitierweise (Stüber) (Deutsch)Lu, Jie (Hrsg.), E-service intelligence : methodologies, technologies and applications ; with 69 tables, Berlin 2007.