KEEN, Peter G. W., 1997. Shaping the future : business design through information technology. Boston, Mass.: Harvard Business School Press. ISBN 0875842372.
Elsevier - Harvard (with titles)Keen, P.G.W., 1997. Shaping the future : business design through information technology. Harvard Business School Press, Boston, Mass.
American Psychological Association 7th editionKeen, P. G. W. (ca. 1997). Shaping the future : business design through information technology [Book]. Harvard Business School Press.
Springer - Basic (author-date)Keen PGW (1997) Shaping the future : business design through information technology. Harvard Business School Press, Boston, Mass
Juristische Zitierweise (Stüber) (Deutsch)Keen, Peter G. W., Shaping the future : business design through information technology, Boston, Mass. 1997.
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