• Redesigning the New Student On...

Treffer: Redesigning the New Student Onboarding Experience

Title:
Redesigning the New Student Onboarding Experience
Language:
English
Authors:
Colin W. Jones, Holley Nichols, Sarah Deal, North Carolina State University (NCSU), Belk Center for Community College Leadership and Research
Source:
Belk Center for Community College Leadership and Research. 2025.
Availability:
Belk Center for Community College Leadership and Research. 706 Hillsborough Street, Raleigh, NC 27603. e-mail: belk_center@ncsu.edu; Web site: https://belk-center.ced.ncsu.edu/
Peer Reviewed:
N
Page Count:
10
Publication Date:
2025
Sponsoring Agency:
Ascendium Education Group, Inc.
Intended Audience:
Administrators
Document Type:
Report Reports - Research
Education Level:
Higher Education
Postsecondary Education
Two Year Colleges
Descriptors:
College Freshmen, School Orientation, Community College Students, Program Design, College Enrollment, Inclusion, Educational Innovation, Holistic Approach, Sense of Community, Blended Learning, Feedback (Response), Delivery Systems, Strategic Planning
Geographic Terms:
North Carolina
Entry Date:
2025
Accession Number:
ED675743
Database:
ERIC

Weitere Informationen

Effective student onboarding provides a powerful tool for fostering student success, particularly for the diverse community college student population, including adult learners, full-time workers and dually-enrolled students. This brief explores how Catawba Valley Community College (Catawba Valley) redesigned its onboarding process by expanding new student orientation with follow-up support, via student success courses, to address the diverse needs of its student population. Through innovative approaches--such as automatic enrollment in orientation to encourage participation, hybrid student success courses frontloaded into the first four weeks of the semester, and embedded opportunities for feedback and continuous improvement--Catawba Valley created a more inclusive and effective onboarding experience. Exploring the specific strategies used in Catawba Valley's redesign offers a replicable framework for college leaders seeking to enhance their onboarding practices and improve student outcomes.

ERIC