Using problem solving methods to guide the development of knowledge-based systems: A case use on assessment systems - Rodriguez-Rodriguez, Abraham; Dominguez, Francisca Quintana; Martel-Rodriguez, Gilberto; Marquez-Marfil, Miguel (2016 11th Iberian Conference on Information Systems and Technologies (CISTI), Information Systems and Technologies (CISTI), 2016 11th Iberian Conference on, 2016)