YANAMANDRAM, Venkata Krishna Kumar, 2008. Retention of dissatisfied business-to-business services customers. Faculty of Economics and Business, Discipline of Marketing&The University of Sydney.
Elsevier - Harvard (with titles)Yanamandram, V.K.K., 2008. Retention of dissatisfied business-to-business services customers. Faculty of Economics and Business, Discipline of Marketing&The University of Sydney.
American Psychological Association 7th editionYanamandram, V. K. K. (2008). Retention of dissatisfied business-to-business services customers. Faculty of Economics and Business, Discipline of Marketing&The University of Sydney.
Springer - Basic (author-date)Yanamandram VKK (2008) Retention of dissatisfied business-to-business services customers. Faculty of Economics and Business, Discipline of Marketing&The University of Sydney
Juristische Zitierweise (Stüber) (Deutsch)Yanamandram, Venkata Krishna Kumar, Retention of dissatisfied business-to-business services customers, 2008.