ISO-690 (author-date, English)

YANAMANDRAM, Venkata Krishna Kumar, 2008. Retention of dissatisfied business-to-business services customers. Faculty of Economics and Business, Discipline of Marketing&The University of Sydney.

Elsevier - Harvard (with titles)

Yanamandram, V.K.K., 2008. Retention of dissatisfied business-to-business services customers. Faculty of Economics and Business, Discipline of Marketing&The University of Sydney.

American Psychological Association 7th edition

Yanamandram, V. K. K. (2008). Retention of dissatisfied business-to-business services customers. Faculty of Economics and Business, Discipline of Marketing&The University of Sydney.

Springer - Basic (author-date)

Yanamandram VKK (2008) Retention of dissatisfied business-to-business services customers. Faculty of Economics and Business, Discipline of Marketing&The University of Sydney

Juristische Zitierweise (Stüber) (Deutsch)

Yanamandram, Venkata Krishna Kumar, Retention of dissatisfied business-to-business services customers, 2008.

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