Treffer: Cybersecurity Strategies for Ensuring Digital Trust and Business Continuity

The accelerating digitization of critical infrastructure sectors has elevated cybersecurity from a technical necessity to a strategic imperative for safeguarding digital trust and ensuring operational continuity. Despite the widespread adoption of established cybersecurity frameworks, a measurable disconnect persists between policy implementation and the realization of trust outcomes among stakeholders. This chapter explores the conceptual, operational, and empirical dimensions of digital trust as influenced by cybersecurity practices. It examines sector-specific adaptations, organizational behaviors, and empirical modeling approaches to evaluate trust outcomes, offering case-based insights across healthcare, finance, energy, and transportation. By investigating the sociotechnical factors that mediate the impact of security measures on trust perceptions, the chapter reveals the limitations of static, one-size-fits-all frameworks. The discussion concludes by proposing a unified, adaptive framework that integrates technical resilience, behavioral insights, and contextual intelligence. This integrative approach is essential for aligning cybersecurity strategies with stakeholder expectations and fostering sustainable digital trust in high-risk environments.