Treffer: Volunteer Management of Ruangguru Foundation In Effort to Provide Online Learning Program Assistance for Underprivileged Students in West Java Province

Ruangguru Foundation is an organization that stands under Ruangguru as a form of social mission to the social community. Ruangguru foundation continues to improve access to quality of education through technology that consists of volunteers who work and dedicate their lives to serve the community, by providing online learning assistance for underprivileged students. This study aims to determine the importance of the management of the Ruangguru Foundation in managing each of its volunteers, especially in the online learning assistance program in the West Java region. This study shows that there were obstacles in managing volunteers at Ruangguru Foundation. The employees still need to maximize some elements in management to overcome some problems, such as continual changes of plans that made volunteers have difficulties implementing the programs based on the organization’s standards. However, the volunteer feels satisfied if they have done their responsibilities. They feel alive to the fullest for helping people to have a better life.