Treffer: The Effect of Flight Expertise and Automation Reliability on Task Performance and Mental Workload in a Multitasking Environment.

Previous studies suggested that both flight expertise and automation reliability could affect human-automation interaction (HAI). As piloting an aircraft involves multitasking, this study aims to examine the difference between experts and novices in the automated task performance, the concurrent task performance, and the mental workload when the reliability changes. The Multi-Attribute Task Battery (MATB) was used as the simulated flight environment, where the system monitoring task was adopted as automated task, meanwhile the tracking and resources management task as the concurrent task. Our results indicate that experts outperform novices in the automated task performance without deteriorating their concurrent task performance, regardless of the reliabilities. Furthermore, experts may maintain their automated task performance by the compensation of mental workload at high automation reliability. The findings of this study can offer practical insights for improving initial flight training programs. [ABSTRACT FROM AUTHOR]

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