Treffer: THE EFFECT OF SERVICE QUALITY ON RECERTIFICATION. MEDIATED BY CUSTOMER SATISFACTION AND RELATIONSHIP COMMITMENT.
Title:
THE EFFECT OF SERVICE QUALITY ON RECERTIFICATION. MEDIATED BY CUSTOMER SATISFACTION AND RELATIONSHIP COMMITMENT.
Authors:
Lando, Karolus Karni1 karolus@student.ub.ac.id, Sudiro, Achmad2 achmadsudiro@ub.ac.id, Moko, Wahdiyat3 moko@ub.ac.id, Indrawati, Nur Khusniyah4
Source:
Economic Studies. 2024, Vol. 33 Issue 6, p160-179. 20p.
Database:
Business Source Ultimate